Shipping & Return Policy
1. We offer STANDARD SHIPPING with track & trace for all orders made and if possible we offer same day shipping on weekdays on all orders made before 4pm.
2. Problem countries: Countries like Switzerland, Sweden, Norway, Finland, Lithuania, Romania, and Poland do not accept Kratom as of now. if you are situated in one of these countries and would still like to order kratom be warned that you will NOT be reimbursed buy us in case of seizure of your order by your customs.
3. We ship in neutral packages such as unmarked envelopes or boxes without references to the product shipped.
1. On all items we request customers to contact us within at least thirty (30) days of receipt of product in order to qualify for refund or exchange.
2. Leaves of Wisdom does not assume the responsibility of return shipping costs on any merchandise (defective or otherwise.) All orders are thoroughly inspected by leaves of wisdom and adequately packed before shipment.
3. Leaves of wisdom does assume the responsibility for the quality of our goods upon arrival to the customer.
4. All return requests are to be accompanied by the original product (defective or otherwise) in unopened and unhampered condition in order for the customer to qualify for a refund. All products are packaged in heat sealed zip-locks. This seal cannot be broken in order for a product to qualify for refund. Leaves of wisdom reserves the right to refuse product refunds on questionable returns and does not offer refunds on opened products.
5. Please read through our Terms of Service before making your purchase and/or before contacting us regarding a possible return or exchange.